TERMS OF USE

DECLARATION OF PERSONAL DATA PROTECTION

The website luxurycandles.gr is the electronic commercial store for products and creations with the brand LUXURYCANDLES (Handmade) (hereinafter referred to as "the Store"). The following terms and conditions will apply to the use of luxurycandles.gr.Every user who enters and trades or uses the services of the online store (hereinafter referred to as "visitor" and / or "user" or "customer" depending on the visit is unrestricted only in the store or orders products) is considered to consent and accept unconditionally the following terms set forth here, without exception. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website, as well as from any transaction or use of the services of the online store. Luxurycandles.gr reserves the right to freely modify or revise the terms and conditions of use and transactions of this website, whenever necessary, and undertakes to inform consumers of any change, through the pages of this website. Contracts through the online store are drawn up in the Greek language. The Store is committed to the accuracy, truthfulness and completeness of the information contained on this website, in terms of transactions provided through the online store and is not responsible and not bound, in the context of good faith and transactional ethics, by posting made an error / mistake in the common experience and is entitled to correct them whenever it realizes their existence. Toluxurycandles.gr does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about this unavailability. no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and creations, available through the website "exactly as they are". In no case is the store liable or criminally liable for any damage that may occur to an online store visitor or a third party due to a malfunction or non-operation and / or use of the website and / or inability to make available products and information available from it and / or from any unauthorized interventions of third parties in products and / or information available through it. All the content of the online store, including the distinctive titles, marks, images, graphics, photos, drawings, texts, etc. are the intellectual property of the company with the distinctive title "Luxury Candles" and are protected under the relevant provisions of Greek law, European law and international conventions. It is forbidden to copy, transfer or create a product based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or through commercial or other purposes is permitted only with the prior written consent of luxurycandles.gr. The names, images, logos and insignia listed and describing the online store or products of the store under the LuxuryCandles (Handmade) trademark are the property of their respective trademark laws. Their use in the online store does not in any way provide their license or use by third parties.

User's Responsibilities

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. It is obliged not to use the data, which come from the online store luxurycandles.gr for: 1. sending, publishing, sending by e-mail or transmitting in other ways any content that is illegal for any reason, causes illegal attack and damage to the store or to any third party or infringing on the confidentiality or confidentiality of any person's information; 3. sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements); 5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip it operation of any computer software or hardware, 6. intentional or unintentional infringement of applicable law or related provisions; 7. harassment of third parties in any way; 8. collection or storage of personal data relating to other users. The online store, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: you may not modify the Website and its components in any way or reproduce or present it in public, or distribute or otherwise use the Website and its elements for any public or commercial purpose, unless there is written permission or consent of the beneficiary.

Personal Data

The information provided voluntarily by the users of luxurycandles.gr is used by this website, in order for its users to have direct and effective communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed. their orders. The information collected by luxurycandles.gr through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the store. Luxurycandles.gr does not distribute to any other organization, body or person, which does not cooperate with it the email addresses or any other information concerning its users and customers. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the charge of which proof documents of identification of a legal holder are required, is guaranteed in each case. Any document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of luxurycandles.gr. The submission of your personal data by you means that you consent to this data being used by the employees of luxurycandles.gr for the reasons mentioned above. Luxurycandles.gr requires its employees and the maintainers of its website to provide its users-customers with the level of security mentioned in this Privacy Statement. In no other case can luxurycandles.gr share your personal information with others without your prior consent, unless this is required through legal channels.

Transactions' Safety

Luxurycandles.gr is committed to ensuring the security and integrity of the data it collects about users of its website and has adopted procedures that protect the personal data that users submit to its website or provide by any other means (eg by telephone). These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.

Luxurycandles.gr reserves the right to modify or renew in writing these terms, without notice, which will be valid from the date of posting. Failure to exercise any right on the part of luxurycandles.gr cannot be construed as a waiver thereof. Your navigation, use and transaction with the store is governed by Greek law, European Union law as well as the relevant international treaties. Any dispute that arises during the navigation, use and transaction with the Store is introduced exclusively for adjudication in the competent courts of Thessaloniki, Greece. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms. Acceptance of the Privacy Policy If you use this website you agree to and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it. Email address for contact purposes: luxurycandles.sales@gmail.com

Terms of Order

The website luxurycandles.gr is the online commercial store for the sale of products and creations under the brand Luxury Candles (Handmade) (hereinafter referred to as "the Store"). The following terms and conditions will apply to place orders at the Store. Every user who enters and trades with the online store is considered to consent and unconditionally accepts the following terms set forth herein, without exception. If a user does not agree with these terms, then he must responsibly refrain from placing an order, as well as from any transaction or use of the services of the online store.

Right to make a purchase from afar

The purchase of goods through the website of the Store is strictly limited to persons who have the legal right to sign and conclude contracts on the website in accordance with Greek law. The customer-user must have legal capacity, which is judged according to what is defined by Greek legislation.

Making of the Purchase

Upon completion of the order, the customer-user makes a proposal to purchase the goods in his basket, under the terms and conditions of the order, which are included here. The confirmation of receipt of the purchase offer, which is sent after the submission of the order, certifies that the customer's order has been received by luxurycandles.gr and in case there is availability of the ordered products the offer is accepted.

Availability of Goods

Εάν τα προϊόντα που παραγγέλλονται δεν είναι διαθέσιμα κατά τον χρόνο τηςπαραγγελίας και της επεξεργασίας της, το Κατάστημα επιφυλάσσεται να μην αποδεχτεί τη συγκεκριμένη παραγγελία και, κατά συνέπεια να μην καταρτίζεται η πώληση. Ο πελάτης θα ενημερώνεται σχετικά. Τυχόν εκκινηθείσες προς εκτέλεση ή εκτελεσθείσες πληρωμές θα ακυρώνονται.

Any payments will be returned to the customer without undue delay, in the same way that the customer chose to make the payment.

Shipping of the Order

The delivery times of the products and the delivery costs are indicated in a special place, when the order is submitted.

Payments

All prices on luxurycandles.gr are in euros and include VAT by law. Upon completion of the ordering process, the customer can choose the payment method displayed. The data that the customer enters when making an electronic payment, are not checked or processed or stored by luxurycandles.gr, but by the respective provider and / or payment server. In case a refund is required, it will be made by the Store in the same way as the customer paid the price, unless otherwise agreed with the customer, without culpable or unjustified delay. Your order can be paid in the following ways:

  • Cash on delivery: payment in cash to the authorized employee of the cooperating company (courier), upon delivery of the order, at the place of shipment declared by the customer.
  • By credit or debit card securely through a special service of the cooperating bank.
  • By bank deposit.

Maintaining ownership

Any delivered products remain the property of the Store until the final, full and complete payment of the price to it.

Sale exclusively to end users-consumers

The products available from the Store are intended and sold exclusively to consumers as end users. Further sale of the products for commercial purposes is not allowed. The Store expressly reserves all its rights, including the explicit non-acceptance of purchase proposals that create the impression that they were made for the purpose of further commercialization of the products.

Right of withdrawal / Product return

If the customer is a natural person (consumer) who prepares the sale for personal use and not for the service of his individual activity (commercial, business, craft or free professional), then he is entitled to withdraw from the sale, according to Law 2251 / 1994, as amended by JM Z1-891 / 2013, returning the product to its original condition, incurring return costs and any reduction in the value of the products. The consumer should manage each product, which he receives in the way he would manage and examine it in a physical store, in order to ascertain its nature, characteristics and function. Managing a product that is different from the description above will not be accepted. Therefore, the consumer may be burdened with the reduction of the value of a product, if the management he has done in it exceeds the acceptable measure.

Final provisions

These general terms and conditions are governed by Greek law. Any dispute that arises and which arises from the contractual relationship between the Store and the customer, the competent Courts of Thessaloniki are responsible for resolving it. The protection provided by the provisions of the law on distance contracts, as well as these terms, is emphasized that it applies to transactions only with natural persons, who are traded for reasons that do not fall within their commercial, craft, business or freelance business. activity. In the event of non-application of any term of this Agreement, the remainder shall remain in full force and effect.

Email address: luxurycandles.sales@gmail.com